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Privacy Policy

Effective Date: 06/20/2025

At Scoobie’s Veterinary Concierge Service, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communication platforms.

1. Information We Collect

We may collect the following information when you use our services or communicate with us:

  • Name

  • Email address

  • Phone number

  • Pet information

  • Appointment details

2. How We Use Your Information

Your personal information is used to:

  • Provide veterinary services

  • Communicate appointment updates, confirmations, and reminders

  • Respond to your questions and concerns

  • Send follow-up care instructions or service-related updates

  • Improve our services

3. SMS Communication

If you opt in, we may use your mobile phone number to send transactional and informational SMS messages, such as:

  • Appointment confirmations

  • Arrival notifications

  • Follow-up care instructions

We do not send promotional messages or marketing via SMS. You may opt out at any time by replying “STOP” to any message.

4. No Sharing of Personal Information

We do not sell, rent, or share your personal information — including your phone number — with any third parties or affiliates for marketing, lead generation, or advertising purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Data Security

We implement appropriate safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request to review, update, or delete your personal information by contacting us at info@scoobiesvet.com.

7. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions about this policy, please contact info@scoobiesvet.com

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